[{"data":1,"prerenderedAt":104},["ShallowReactive",2],{"blog-categories-th":3,"blog-articles-hot-6":36,"blog-articles-all-size-10-kw-none":80,"blog-home-guide":92,"blog-home-ai":99},{"success":4,"code":5,"msg":6,"data":7},true,1,"ok",[8,15,20,25,30],{"id":9,"name":10,"slug":11,"sort":12,"parentId":12,"articleCount":13,"children":14},30,"社媒沟通","social-communication",0,2,[],{"id":16,"name":17,"slug":18,"sort":12,"parentId":12,"articleCount":12,"children":19},31,"翻译技巧","translation-tips",[],{"id":21,"name":22,"slug":23,"sort":12,"parentId":12,"articleCount":5,"children":24},32,"客服流程","customer-service",[],{"id":26,"name":27,"slug":28,"sort":12,"parentId":12,"articleCount":12,"children":29},33,"AI 自动化","ai-automation",[],{"id":31,"name":32,"slug":33,"sort":5,"parentId":12,"articleCount":34,"children":35},5,"跨境指南","cross-border-guide",3,[],{"success":4,"code":5,"msg":6,"data":37},[38,46,53,60,67,73],{"id":39,"title":40,"categoryId":31,"categoryName":32,"summary":41,"coverUrl":42,"authorName":43,"viewCount":44,"publishDateTime":45},15,"WhatsApp Business中英文来信处理：客服翻译与答复流程","WhatsApp Business缺少现成的中文接待翻译步骤时，可以依次参考英文来信理解、客户意图判断、报价复核、双向回应与人员交接，供海外华人外贸、电商及客服团队使用。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/03/cover-1788421206594.jpg","Traneasy",29,"2026-09-03 15:44:02",{"id":47,"title":48,"categoryId":31,"categoryName":32,"summary":49,"coverUrl":50,"authorName":43,"viewCount":51,"publishDateTime":52},14,"WhatsApp中文互译怎么用：手机、Web及电脑团队接待","从手机互译到WhatsApp Web，再到电脑客户端，逐一介绍收发翻译、双向答复、术语核查及客服工作中的注意事项。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/03/cover-1788414746355.webp",21,"2026-09-03 14:39:35",{"id":51,"title":54,"categoryId":21,"categoryName":22,"summary":55,"coverUrl":56,"authorName":57,"viewCount":58,"publishDateTime":59},"海外询盘的回应流程：先核需求，再报价并推进交易","英文询盘可能同时交代型号、采购数量、目标价格和交货时间。先理解需求，整理已有资料、核实业务条件，再写回答。下文以WhatsApp、Facebook、Instagram、LINE等沟通场景说明处理顺序，并列出常用英文答复示例。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/11/cover-1789101949815.png","traneasy",12,"2026-09-11 12:52:03",{"id":61,"title":62,"categoryId":9,"categoryName":10,"summary":63,"coverUrl":64,"authorName":43,"viewCount":65,"publishDateTime":66},20,"跨境接待怎样看懂客户发来的语音、图片和文件？","语音、产品图、报价资料或聊天截图，都可能是海外客户提供的信息。本文按处理先后，说明怎样核实型号、金额、数量、日期及表达语气，再把回答交代清楚。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/11/cover-1789096501826.webp",10,"2026-09-11 11:17:23",{"id":68,"title":69,"categoryId":31,"categoryName":32,"summary":70,"coverUrl":71,"authorName":43,"viewCount":65,"publishDateTime":72},18,"英文询价怎么答：跨境电商的报价、MOQ与交期说明","收到海外客户英文询盘后，怎么确认产品、数量、目的地和交期，再组织一封清楚的英文报价回复？本文整理 WhatsApp 和面向跨境电商的客服工作常见场景，包含 MOQ、样品、运费和报价跟进。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/10/cover-1789016758047.webp","2026-09-10 13:07:53",{"id":74,"title":75,"categoryId":9,"categoryName":10,"summary":76,"coverUrl":77,"authorName":43,"viewCount":78,"publishDateTime":79},19,"Facebook、Instagram、LINE私信怎样进行中英文互译？","海外英文私聊出现在Facebook、Instagram、LINE时，如何读懂并作答？本文结合不同平台和消息形式，介绍翻译、报价与客服接待的操作。","https://tran-blog.oss-ap-southeast-1.aliyuncs.com/blog/202609/10/cover-1789021915642.webp",9,"2026-10-29 20:30:21",{"success":4,"code":5,"msg":6,"data":81},{"records":82,"total":89,"size":65,"current":5,"orders":90,"optimizeCountSql":4,"searchCount":4,"countId":91,"maxLimit":91,"pages":5},[83,84,85,86,87,88],{"id":74,"title":75,"categoryId":9,"categoryName":10,"summary":76,"coverUrl":77,"authorName":43,"viewCount":78,"publishDateTime":79},{"id":51,"title":54,"categoryId":21,"categoryName":22,"summary":55,"coverUrl":56,"authorName":57,"viewCount":58,"publishDateTime":59},{"id":61,"title":62,"categoryId":9,"categoryName":10,"summary":63,"coverUrl":64,"authorName":43,"viewCount":65,"publishDateTime":66},{"id":68,"title":69,"categoryId":31,"categoryName":32,"summary":70,"coverUrl":71,"authorName":43,"viewCount":65,"publishDateTime":72},{"id":39,"title":40,"categoryId":31,"categoryName":32,"summary":41,"coverUrl":42,"authorName":43,"viewCount":44,"publishDateTime":45},{"id":47,"title":48,"categoryId":31,"categoryName":32,"summary":49,"coverUrl":50,"authorName":43,"viewCount":51,"publishDateTime":52},6,[],null,{"success":4,"code":5,"msg":6,"data":93},{"records":94,"total":34,"size":34,"current":5,"orders":98,"optimizeCountSql":4,"searchCount":4,"countId":91,"maxLimit":91,"pages":5},[95,96,97],{"id":68,"title":69,"categoryId":31,"categoryName":32,"summary":70,"coverUrl":71,"authorName":43,"viewCount":65,"publishDateTime":72},{"id":39,"title":40,"categoryId":31,"categoryName":32,"summary":41,"coverUrl":42,"authorName":43,"viewCount":44,"publishDateTime":45},{"id":47,"title":48,"categoryId":31,"categoryName":32,"summary":49,"coverUrl":50,"authorName":43,"viewCount":51,"publishDateTime":52},[],{"success":4,"code":5,"msg":6,"data":100},{"records":101,"total":12,"size":102,"current":5,"orders":103,"optimizeCountSql":4,"searchCount":4,"countId":91,"maxLimit":91,"pages":12},[],4,[],1793282432883]